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Help Contents
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| Overview | |
| Install/Upgrade Information | |
| Getting Started | |
| Components | |
| Tools | |
| Misc. | |
| Windows XP | |
| Trouble Shooting | |
| About GlobeSoft | |
| Support | |
The latest version of this document is also available on-line at http://www.globesoft.com
If you are installing mnm on Win98 SE (Second Edition) we recommend that you go to windowsupdate.Microsoft.com and download the Windows 98 Second Edition Shutdown Supplement.
mnm currently runs on Win95/98/NT/Win2000/Windows XP and WinME. To run mnm on NT, SP5 or higher is supported.
To upgrade from 4.x of mnm it's important that you are aware of that saved 4.x settings will not work in 6.x. All the configurations (I.e. tabs) created in 4.x will have to be recreated in 6.x. GlobeSoft will in future releases continue to support the 6.x format.
When upgrading from 6.1e and earlier versions to a more recent release, we recommend that you first uninstall the previous release and reboot before installing the newer version. You will NOT loose your old configurations during this process unless you take specific action and enable the check box "remove all mnm configurations (tabs)". 6.2 and later versions can be upgraded without the uninstall.
Our download area includes a Windows Installer package (.msi file) that can be used for an unattended installation/upgrade of mnm.
Get connected!
Multinetwork Manager contains the essentials for mobile computing and prepares
your laptop for travel, instantly adjusts location dependant configurations
and resolves the problems to keep you productive on the road.
With the Multinetwork manager installed a laptop user can explore the advantages
of mobile computing.
MultiNetwork Manager is easy to use and anybody that has the right setup of
configurations can switch to a new location already at boot time!
A short scenario.
Imagine a business commuter who needs to have access to his office LAN as well
as his highspeed home connection, other office sites, airports, airplanes, hotelrooms
etc. All of which are adopting different solutions for connecting to the networks.
The explosive growth of high speed Internet, such as Broadband, Wireless, xDSL,
Cabel-TV connections used for network access fuels the demand for an easy way
to access multiple networks.
Are You as a network admin
tired of regularly having to reset and correct users configurations?
By using mnm you can pre configure the company's settings under separate
tabs. This reduces the need for costly and time consuming support.
See Also:
If you are a business user you will probably want somebody else to do the configuration work for you. The main benefit for you as a user is that this only needs to be done once for each new location (profile). Once the different profiles have been created and configured you can select the correct profile and mnm will apply the appropriate settings.
The first time you install mnm, mnm will create a tab with your current network connectivity settings (let's assume that these are your corporate office settings). This means that you should always be able to restore you office settings at any later time and be able to logon to your office LAN.
When you arrive at a new location you may need to ask support personnel to configure your computer for the location. The support personnel do not need to use mnm, normally they will use the tools Windows provide to setup the computer. Once you have a working configuration we recommend that you reboot once to make sure that everything is OK and then launch mnm. From mnm you can create a new tab from the Main menu (New Current tab item) with the new connectivity settings currently in use at this location.
You should now have two tabs. One for your office and one for the new location that you can switch between when you move between the two locations.
In time you will probably want to explore the other features in mnm that let's you setup shared drives, default printer, launch programs, Import/Export configurations and much more.
mnm is mainly used by two different groups of people. One group is the broad user base that only needs to deal with selecting a location when starting the computer and perhaps setting up user level components such as file sharing etc.. The other group needs to be a little more oriented in how networking under windows works to setup the connection settings for a new location. We have created a short section with information about how a typical business user may benefit from mnm. See Business users.
mnm lets the user independently create various settings for connections, TCP/IP, Proxy and Domains/Network Clients. The user combines these settings into a "configuration profile".
The first time a user launches mnm, mnm automatically detects and saves the settings currently active on the computer as "Current Setting". This configuration can be renamed to any name of your choice. mnm is now ready for configuration of your alternative settings. The best way to do this is to create a new tab representing the new configuration.
From the new tab i.e "session configuration" save each of the individual settings that you later want to be able to restore (this is described in more detail below).
If you are using mnm on WinNT/W2K, some functionality will not be available until your administrator either:
The second choice may be more desirable for corporations with strict security policies. With the second choice the user will only be able to perform privileged tasks available from mnm.
The first time you launch mnm this is the screen that you will see. mnm will from now on also be available from the system tray, unless you select otherwise from the Tools menu item "mnm options".
The first thing you need to do is to create your second configuration tab that will hold your alternative preferred settings. mnm lets you configure multiple settings thata user combines to create a "configuration profile" iI.e. tab. One tab may or may not include all available settings. In the default screen shown above, settings for Connection, TCP/IP, Proxy and Domain/Workgroup are displayed. The user can include more settings from the components menu for the same configuration. Press the "New" button to create a new tab.
In the figure shown above, the new tab is called @Home. No default components are included on a new tab. The next step is therefore to include and configure the components that make up this new tab (profile). New components created for this tab can later be reused from other tabs. A TCP/IP component may for example be used on multiple tabs. To configure a new component, include it from the components menu and press the New button.
In this example we want to add a new Proxy setting. Include the proxy component and Press the "New" button.
The main proxy component window is displayed. Almost always, when creating a new component you want to start by loading the current settings. You do this by pressing the "Load Current" button. The Load current button, loads the settings currently in use by your system and displays them in the dialog box.The first time you use mnm, you may want to start by saving the current settings. If this is the case, simply press "Save" after you have pressed "Load current" and save your current configuration with an appropriate name.
You repeat the steps described above for the Proxy component to create new settings for all the components that you want to include in each profile (i.e. tab). When you have created multiple tabs and components, you can switch between them, by pressing the "Use" button. In most cases the settings will work without rebooting the computer, but when a reboot is necessary mnm will let you know.
This section gives a brief overview of all the components that can be included in one "configuration profile" (I.e. tab).
The connection component let's you configure how you want to access a network. Some of Microsoft connectivity products (e.g. Internet Explorer etc.) looks at these settings to determine how the connection is to be made. You can choose between LAN, Dial-up or Dial-up if no LAN is present.
You may also modify or add new Dial-up connections from this dialog. Depending on what version of Microsoft Internet Explorer you have, the richness of this functionality varies. This component requires MS Internet Explorer to be installed to work.
You can access the Remote Access dialer from the main menu directly, if you wish to make the Dial-up connection manually.
The TCP/IP component let's you set up all TCP/IP settings. If multiple Network adapters are present, this dialog will let you configure all the adapters. This can be very useful, but it is also important that you configure all of the adapters for every setting. The best way to ensure that this is done, is to load the current configuration before you make the desired changes to a new configuration.
This dialog will look slightly different depending on which operating system you are running on.
Some useful hints:
Advanced IP:
Normally you don't need to set these values unless you are an advanced user. The "none" setting is to push this responsibility over to the operating system. The default setting dose not change any setting so if you have already changed these settings and want to go back to the operating system default settings you have to choose "none" from the drop down menu. If you have a third party program, which changes these settings, you have to choose "default" from the drop down menu.
Wireless:
Starting with mnm 6 it is possible to switch SSID for a wireless adapter in Windows 2000 and XP. If you have a wireless adapter and the wireless button is still grayed out after you have pressed the new button please contact GlobeSoft support and we will make sure that mnm is updated to support your adapter.
Enable/Disable
With enable/disable you can enable and disable adapters. This is useful if you have more then one adapter installed on your system or if you are using a docking station. If you use enable/disable you don't have to use hardware profiles. Normally if you have more then one adapter you will want to disable (or skip) all adapters except the one in use for the current configuration.
Note:
In W2K changing TCP/IP settings will not require a reboot, but in Win95/98 a reboot is required. In NT a reboot is sometimes required.
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mnm supports both Netscape Navigator and Internet Explorer proxy settings. If you have a new browser and the proxy settings do not work, please make sure that you have the latest version of mnm, since we continually upgrade the product to support new browsers. When creating a new Proxy setting, it is usually a good idea to start by loading the current settings and modifying the parts that you want to change for the new setting.
By pressing the "Select" or "Advanced" buttons more proxy settings are available.
mnm also supports the WSP Client used in conjunction with MS Proxy Server. If you have WSP installed but don't want to use it in your configuration, make sure that you disable it.
Note:
Before switching (using) proxy settings it is a good idea to close all your browsers for the new settings to take effect.
mnm currently supports lmhost and host files to be switched from this dialog. This is very straight forward and you should not have any trouble with it. In Windows 95 it is easier (not necessary) to first rename the hosts.sam and lmhosts.sam to the same name without the file extension before starting to use this feature. In Windows 2000 mnm only finds the host and lmhost files in it's default location. If you have changed the location you need to switch back to <WINNT\System32\drivers\etc. before using this utility with mnm.
It is also possible to switch system environment variables in Windows 2000/NT and XP from this dialog. These variables will get set by the mnm BTA, so a login script that is controlled via environment variables will read the new values.
This component lets you choose what e-mail clients for Outlook and Outlook Express that you want to have visible at each location. At home you may want both private and corporate accounts visible, but at work you may have a strict e-mail policy. The "Default" button will give the user the opportunity to choose a default e-mail account at each location (if there is more than one account). The default account will be the account, which all e-mails will be sent from. You can also change the e-mail settings depending on location, maybe you need to use a different SMTP server depending on location. mnm can only control mail settings for Outlook in 'Internet Mail Only' mode (I.e. accounts using IMAP or POP).
We recommend that the first time that you use this feature you should save every e-mail account in one configuration so that these accounts easily can be resoterd at a later time. To do this, simply press save the first time you create a new e-mail configuration and all the current accounts will be saved.
To create a new configuration you may exclude accounts or modify any SMTP/POP/IMAP settings. If you delete an e-mail-account from the list and then check the "Delete all other e-mail accounts" checkbox, only the accounts listed under "Accounts" will be available from your e-mail application.
If you want to keep your e-mail accounts when logging on to different Windows accounts you may want to use the profile sharing feature in mnm.
Usage:
If you are using multiple e-mail clients, all accounts from all the different clients will be loaded into mnm. Remove all the accounts from mnm that you don't want to include in the configuration.
This component can be included from the components menu and let's you select a set of network mappings that are to be used when included in a configuration. If you are mapping with another username or password than the Windows username and password you have to check the "Use different account" checkbox and fill in the username and password.
When "Reconnect at logon" checkbox is selected Windows will remember this particular mapped drive and when you logon to the same account a second time Windows will try to re-map this drive. This is extremely useful if you prefer to not use the Boot Time Application (BTA).
This feature is straight forward and easy to use, but it is worth mentioning that the "Remove existing mappings if necessary" checkbox should almost always be checked. If this checkbox is not checked and there already is a mapping to the drive, an error dialog box will be displayed.
This component can be included from the components menu and let's you select the default printer that you want to include in a configuration. This is useful when you travel to a new location or move around in one location. Sometimes it's hard to remember which printer to use and sometimes you simply forget to change it when printing. This may in the worst case, result in that sensitive documents are printed at a remote location.
Domain/Workgroup Settings (NT/2000/XP only):
The Domain/Workgroup component let's you select which Domain or Workgroup you want to log on to. It also saves the user name and other relevant client settings. This functionality is different depending on whether you are running mnm on NTx (NT/2000/XP) or Win9x (95/98/ME).
You can save the current domain without being connected to a network, also when you create a new domain configuration you don't need to be connected to a network that can reach the domain controller, mnm will remember administrator username and password until next time this tab is applied. If you modify the domain or computer name when the domain radio button is selected, you must enter a domain admin user name and password so that mnm can connect to the domain controller and set up the new account
mnm 6.3 and later supports switch cashed domain for Win2000 and WinXP. This feature will enable you to login to an already cashed account (i.e. work account) when you are not connected to the domain controller (i.e. not at work).
We recommend that you always use mnm to set up a new Domain/Workgroup (see IMPORTANT below). If you create a new domain setting from the Windows Control Panel Network applet you must REBOOT your computer before this new account can be saved from mnm.
IMPORTANT (Windows 2000/XP): If you use the windows control panel to change the domain account to a Workgroup or another domain. Windows 2000 will DISABLE your current domain account (if it can contact the domain controller) on the server and you can not logon to the domain controller until your domain admin enables your account or you create a new domain account. If you use mnm to configure the new domain or Workgroup account the old account will not get disabled.
mnm does not save the admin user name and password, be sure to have these saved!
Steps when using mnm:
Steps when using Windows (mnm will not need the domain admin user name and pwd):
If you are running Win9x or WinME, please consult the help section for Network Client Settings.
Network Client Settings (Win95/98/ME only):
The Network Client component can be included from the components menu and let's you manage your client settings. Computer identification information are common to all clients, but if multiple Network clients are present, this dialog will let you configure them separately. It is important to notice that each "Network Client settings" configuration affect all your installed clients not only the one set as "Primary Network Client".
If you add Network Clients to your system then it's strongly recommended that you refresh your mnm Network Client Settings.
We currently support the following clients (other compatible clients might be supported):
This component can be included from the components menu and let's you set up shared drives and level of access control that are to be used when included in a configuration. Specify the folder you want to share, mark this folder and specify the level of access control and permission.
The Registry component let's you select, create and delete custom registry settings. The figure to the left can be invoked to identify a current registry value and it's path in the registry. This is an extremely powerful feature for the advanced user. Modifying or deleting the wrong registry values can result in unexpected behaviour.
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The Startup component can be included from the components menu and let's the user manage what program , folder, document or Internet resource you want to run when the computer is started or when you switch to a new configuration. The programs that are included will only be launched at startup if the "run only on startup" box is checked and otherwise as soon as a new tab is applied.
Grant/Revoke user rights for mnm (NT/2000/XP only):
Some of the settings that mnm switches between, require more privileges than a normal NTx (NT/2000/XP) user is granted. mnm will let you know if you need more privileges on your NTx workstation! There are two ways to get the required privileges.
The second choice is usually more desirable for corporations with strict security policies. With the second choice the user will only be able to perform privileged tasks available from mnm. The user will still not be able to perform other administrative tasks when logged on to the NTx workstation.
How does mnm do this?
mnm creates a Local account with administrative privileges, that will be used to perform privileged operations. This account is called MNM_LOCAL_ADMIN". mnm also grants the user TCB (traverse checking bypass) and Change Privileges, required to use the MNM_LOCAL_ADMIN account.
Note:
Only a Local Administrator or Domain Administrator can grant/revoke user rights for mnm.
The MNM_LOCAL_ADMIN password is generated based on a CLSID value and protected by Windows security. The password will be different for every mnm installation.
This button will open a browser to connect to Globesoft update server for program updates. If there is an update for the currently used version of mnm the website will inform the user. Updates are free up to one year after the purchase date.
Enable Boot Time Application (BTA):
There are three checkboxes to configure BTA
Startup:
When this checkbox is selected mnm will launch a Boot Time Application (BTA). The default state is checked in order to let you select configuration as soon as possible before the system is completely started This is very useful when arriving at a new location, as it allows you to avoid to have to reboot the computer twice.
Shutdown (NT/2000/XP):
When the "Shutdown" checkbox is marked the BTA will be shown at shutdown. This feature will remind you to change settings for the next startup before shutting down. The BTA will not be shown when you restart the computer. This feature will be available after the first reboot when mnm is installed.
Timeout after:
The user can check the "Timeout after" checkbox to set a counter that counts down, both at startup and shutdown, before the system automatically continues to load the current configuration. If the checkbox is not checked the BTA will wait indefinitely for user input.
Always in System Tray:
The "Always in System Tray" checkbox is checked when mnm is first installed. If you deselect this checkbox, mnm will no longer be available from the System tray, when you exit mnm or reboot your computer. The process that is active to control the tray functionality uses very limited system resources, the main mnm application is not loaded. You can launch mnm by clicking on the tray icon or selecting the "Launch mnm " context menu item when right clicking on the tray icon.
Enable NT reduce reboot (NT4):
When this checkbox is selected mnm will use a plugin called TCPCFGEX that switches IP addresses, DHCP, SubnetMask and Gateway without requiring a reboot. The plugin still requires a reboot when multiple network adapters are installed or multiple IPs are used and should in this case be unchecked. The plugin is normally disabled for the BTA and is only used when you switch TCP/IP settings from the mnm UI. Add the following registry value to enable the plugin for the BTA. EnableBTATcpCfg should be a DWORD and set to 1.
HKEY_LOCAL_MACHINE\Software\GlobeSoft\MultiNetManager\EnableBTATcpCfg
Disable Scandisk (Win9x/WinME):
When this check box is selected mnm will modify MSDOS.SYS to omit scandisk if the system was not shutdown properly. This is not necessary on most systems. However some drivers don't respond to the shutdown message that the mnm BTA sends when rebooting the system which forces an unnecessary run of scan disk every time the computer is rebooted.
BTA Reload for Workgroup (Win9x/WinME):
When this check box is selected the mnm BTA will do an extra reboot if the current Workgroup name is different from the one being applied at boot time. This is necessary to get Windows to display the correct Workgroup members under the explorer Workgroup folder. The network will still be accessible even without the reboot, so this is simply a "nice to have" feature.
Enable Log:
This feature is intended for troubleshooting together with a reseller or directly with GlobeSoft. If you have the log enabled a log file will be created in the C root (I.e. C:) called MNM_LogFile_<date>. If you wish to delete the log file you must disable the log and reboot prior to deleting the file.
With this powerful feature you can share a user profile from one Windows account with other accounts on the same machine. This means that you will get the same start menu, desktop etc. for all the accounts that share a common user profile. This has been available for Win9x and WinME users from the control panel for a long time but is now also available for Windows NT/2000 and XP users using mnm.
Usage:
Select the account (profile) that you want to share with other accounts from the drop down at the top of the dialog. Then choose between sharing this profile with all other accounts or with specific accounts using the radio buttons. If you select to share the user profile with all users you are done. If you want to set the accounts that will share this profile you need to add these accounts to the list box. Use the add and remove buttons to edit the list. A maximum of four accounts can be added.
To remove the sharing of profiles all together you can simply uncheck the enable checkbox at the very top of the dialog. This will remove all sharing of profiles and restore the necessary system settings.
Note:
The BTA is implemented differently in Win9x (95/98/ME) and NTx (NT/2000/XP). In Win9x the BTA is a 16 bit static driver that is loaded as soon as possible in the boot sequence. In NTx the BTA replaces the currently installed logon process (GINA) and takes control before the user logs on to the computer. In both cases the goal is the same: to let the user select configuration as soon as possible before the system is completely started.
In WinNTx the BTA can also be shown at shutdown to select the configuration for next startup.
mnm 5.3 and higher supports Import and Export of configured tabs. Import and Export is available from the Main Menu.
You can export a tab from one operating system (e.g. Win98) and import it to another OS (e.g. Win 2000), but we recommend that you create one export per operating system. Not all settings are used in all operating systems, so mnm will use a best match approach for import/export between different operating systems.
We currently support:
Usage:
Example of usage:
Let's assume that you want a guest worker (without IT support) to be able to load the profile required at your location.
If you Export a tab that e.g. uses DHCP, belongs to a Workgroup and includes the appropriate printer and proxy settings, you have a single file that describes most of your connectivity needs.
All the guest worker needs to do is to import the mnm file and apply the imported settings. The worker will now be able to print to your printer, share data and access other resources without doing anything else and at the same time have the alternative configuration stored for easy reuse..
The Lock- Unlock feature enables you to lock selected tabs, minimizing the risk of unwanted and accidental editing.Once a tab configuration is locked the configuration and buttons are grayed out. To unlock a specific configuration the corresponding tab must be unlocked before editing.
The Manage tabs feature enables you to select which tab that should be visible in the main window. You can also arrange the tab order with the arrow buttons to the right of the Manage tabs dialog.
You can run mnm with a command line switch to apply/install a tab using the following syntax:
%\>mnetmgr.exe -Install {Tab}
Samba is available on a lot of popular UNIX platforms. Samba is used to enable communication between Windows workstations and UNIX servers similar to using an NT server. Starting with Samba 2.2, Samba will permit 'domain logons' for Win95/98, NT4 and Windows 2000 workstations. I.e. it will become either a Backup Domain Controller (BDC) or Primary Domain Controller (PDC).
Early versions of the PDC will need manual configuration to setup the machine account on the Samba server. As long as this is required you need to go through these steps the way the Samba documentation specifies and once you have the account set up you may save the current Domain configuration from mnm. I.e. mnm relies on dynamic mechanisms to set up the machine account automatically. As long as these are not implemented you can not create domain accounts from mnm or the Windows User Manager and you have to perform the required manual steps and then save the current domain configuration from mnm. We recommend a reboot and that you are actually logged on to the Samba domain before saving the domain configuration from mnm.
This section is nearly out of date already! It appears that while you are reading it, Jean Francois Micou is making it redundant! Jean Francois is adding facilities to add users (via User Manager) and machines (when joining the domain) and it looks like these facilities will make it into the next official Samba release. This off course means that you can also create machine accounts from mnm.
When you are using your docking station mnm detects if you have a different set of adapters (if there is an adapter in the docking station) and mnm will ask you to re-map your TCP/IP settings. To avoid this you need to create a new Tab with the TCP/IP settings in use at the docked location. This means that if you want to be able to connect at the same location with as well as without using the docking station you need to create two tabs in mnm. The reason for this is that mnm maps the saved adapter configurations to the ones currently installed on the computer and if a new adapter has been added or an old removed from a configuration being applied mnm will suggest that you re-map your network settings. So basically if you have different combinations of adapters at different locations you need to create TCP/IP configurations and probably tabs in mnm for the different configurations in use.
For information about using Novell on Win9x and WinME (see Network Client Settings).
On Windows 2000 and NT mnm does not support switching Novell settings, However. support to enable and disable the Novell client is present. This is important because if you are not running on Novell Networks at all locations you will probably greatly increase performance by disabling the Novell client. Logon times are sometimes also greatly reduced. We have customers that have been forced to wait up to 10 minutes to logon. Novell has a long list of reasons when and why this occurs that you can find on their web site.
You disable and enable the Novell client from the domain Workgroup configuration dialog (see Domain/Workgroup settings). By default a new location will disable Novell if not set to enabled.
Reinstall the mnm BTA manually (I.e. GINA):
Novell installs a GINA that replaces the default NT logon module shipped with the OS. Most vendors will link a new GINA with an existing GINA but not all Novell clients do (at this point not any of the ones that we have tested do). Therefor if you install the Novell client after installing mnm, Novell will remove the mnm GINA. You can manually edit the registry to get the mnm GINA (I.e. BTA, Boot Time Application) reinstalled. The Novell client will still get launched if enabled from mnm (see below how to also get mnm to load the Novell GINA Ctrl-Alt-Del screen). To enable the mnm BTA launch regedit.exe and set HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon and GinaDLL key to NTGlobeBTA.DLL. Please make sure that the NTGlobeBTA.DLL is present in the systems directory and that you don't make a typing error. Windows will need this file to logon.
Display the Novell Ctrl-Alt-Del splash screen (or restore to the MS version):
We recommend that you use the Microsoft GINA called MSGINA.DLL when using your workstation at multiple locations where not all locations use the Novell client. This is however not required and if you by mistake accept to switch to the MSGINA you can manually enable the Novell GINA by editing the registry. This will tell mnm to link with the Novell logon module rather then the logon module shipped with Windows. To enable the Novell GINA launch regedit.exe and set HKEY_LOCAL_MACHINE\Software\GlobeSoft and GinaDLL to NWGINA.DLL. If you mistype or the file can't be found mnm will still load the Microsoft GINA. To use the Microsoft GINA set GinaDLL to MSGINA.DLL.
mnm 6.2 and later supports Fast User Switching and remote desktop feature.
Please use the on-line support tool, press the link below.
http://www.globesoft.com/support.asp
How to get local Admin privileges
This section is applicable to WinNT and W2K. However for W2K the steps are slightly different.
To get local administrative privileges you need to add your account to the local administrators group:
1. Log on as Administrator or Domain Administrator
2. Launch the NT User Manager from Programs->Administrative tools menu item.
3. Double click on the Administrators group
4. Press the add button
5. Add the name for the new account that should belong to the Administrator group
6. Press OK and exit the user manager. The user now has local administrative privileges.
GlobeSoft is a Software development company working with utility applications for the Windows family. GlobeSoft has the ability and knowledge to work close to the operating system, utilizing undocumented resources to accomplish desired tasks. Globesoft is a true technology driven company in the software arena. We deliver services to our customers through Partnership, Software products, enabling technologies and advanced operational services. The firm GlobeSoft was registered in 1998. GlobeSoft has since the start apart from a substantial product development established a worldwide distribution, sales and support network for our products.
GlobeSoft is dedicated to develop software for what we call "Dynamic Networking Environments" and eMobillity By recruiting and partnering with skilled technicians we are creating an environment where our spear head competence is constantly developed in order to meet new challenges.
GlobeSoft has the possibillity to customize our products to suite different customers needs. If you have any specific requests please contact sales@globesoft.com
To be eligible for product support you must register a purchased copy at http://www.globesoft.com. Please send all support issues to support@globesoft.com. We try to answer all our support questions within 48 hours.
Pay and Register:
License Agreement:
GLOBESOFT MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY OF THE SOFTWARE, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. GLOBESOFT SHALL NOT BE LIABLE FOR ANY DAMAGES SUFFERED BY LICENSEE AS A RESULT OF USING, MODIFYING OR DISTRIBUTING THIS SOFTWARE OR ITS DERIVATIVES.